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About the Road Accident Fund (RAF) | Strategic Focus

​ The RAF focus areas for the 2020-25 Strategy are as follows:

  • Improving efficiency on the current RAF Operating model by proposing new RAF Act Amendments, and issuing of specific regulation to enhance efficiency and improve sustainability.

  • All new claims to be settled within 120 days. This will assist the Fund in addressing the litigation challenges. 

  • Reduction of legal costs is very crucial to ensure that claims are settled timeously. This will enhance the reputation of the Fund amongst its stakeholders.

  • The Minister of Transport has emphasised the need for the RAF to explore the option of an RAF Rehabilitation Centre. The Fund will consider and financially support various options and private-public partnerships aimed at improving rehabilitation outcomes for injured claimants.

  • The RAF will put more efforts on reduction of medical costs by developing the RAF Medical Tariffs, Implementation of Treatments Protocols and the introduction of the Medical Pre-authorisation.

  • A new Integrated Claims Management System will be implemented. The movement to automation through Integrated Claims Management System will improve efficiency within the claims processing and also add a control element which will assist in the prevention and detection of fraud.

  • The organisational structure of the RAF will be reviewed to ensure that it is able to efficiently deliver on its mandate. This will also include measures to ensure that the SCM processes are improved.

  • A revision of the current funding model will be undertaken, aimed at improving financial sustainability of the Fund by assessing various funding options. This will include securing finance facility for short-term debt.

It is therefore imperative for the RAF Board and Management to transform the RAF, successfully implement the 2020-2025 Strategy, whilst ensuring prudent financial management and good corporate governance. In conclusion, I assure all South Africans of our organisation commitment and best endeavours to ensure that RAF becomes an equitable and sustainable compensation system for motor vehicle accident victims.

Read Strategy Document​​​

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Strategic Outcomes

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  • • A Transformed and Sustainable RAF
  • • System Modernisation
  • • Improved Governance and Strengthened Control Environment
  • • Improved Service Delivery​​​​
Our Vision

An equitable and sustainable compensation system for motor vehicle accident victims.​​​


Our Mission

To provide appropriate benefits to all qualifying road users within the borders of South Africa and to support the safe use of our roads.​​​​​​​

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