Contact Us
  Physical Address
  2 Eco Glades Office Park
  420 Witch Hazel Avenue

  Tel No: (012) 621 1691
  Fax No: (012) 621 1640
  Emergency Contact Numbers
  Note the following numbers
  in c
ase you are involved in 
witness an accident:

  Police Flying Squad - 10111

  Ambulance - 10177

  Cellphone Emergency - 112 (MTN, Vodacom,

  Cell C and 8ta)

  Difficulty with Emergency Services - 1022


 Latest News

About Us

The RAF is responsible for providing appropriate cover to all road users within the borders of South Africa; rehabilitating and compensating persons injured as a result of motor vehicles in a timely and caring manner; and actively promoting the safe use of all South African roads. Section 3 of the RAF Act stipulates that “the object of the Fund shall be the payment of compensation in accordance with this Act for loss or damage wrongfully caused by the driving of a motor vehicle”. The client base of the RAF, therefore, comprises not only the South African public, but all foreigners within the borders of the country. The RAF provides two types of cover, namely personal insurance cover to accident victims or their families, and indemnity cover to wrongdoers.

Read more about the RAF Profile >>


 Customer Service Charter

Fuel Levy
Customer Service Charter
Our Customer Service Charter states
our commitment to provide you with
a high-quality service and
Fuel Levy

Fuel Levy

The primary source of income for the RAF compensation scheme is a levy raised on fuel and diesel sold.



Read about the ACTS governing RAF


 RAF Core Values

RAF Values A2 FINAL.jpg

Strategic Objectives
  • A solvent, liquid and sustainable RAF by 2020.
  • A customer –centric, operatIonally effective and efficient RAF by 2017.
  • A transformed and capacitated RAF by 2017.
  • A legislative dispensation that is aligned to principles of social security.